Wednesday, May 07, 2008

Current Task List

Last week I pointed out that the blog was effectively a current, evolving, comprehensive job resumé, and a far better source of information than most CVs. So in that spirit, and answering the question of "what do you do", a selection of my working life:

Data and The Digital Age
o Data Integration between on and offline environments, sorting the Wheat from the Chaff
o How to use data to drive effective digital communications
o Case Study of An Award Winning Digital Marketing Programme
Customer Experience: the Only Real Differentiator
o Understand the ROI of investing in customer experience
o Why online experience matters more in an age of social networking
o The science behind creating great customer experiences
Engagement Loyalty – Keeping customers interested in an increasingly fragmented market
o What drives customer engagement
o Interacting with customers differently
o Identifying customer differences
Extraordinary Popular Delusions and the Madness of Crowds
Web Analytics for DM
o Does DM drive online marketing?
o How to spot the impact of DM campaigns online
o Tracking the interaction of DM and PPC, affiliates and email
o To understand what customer insight is
o To understand the tools and techniques that enable learning about customers
o To understand how analysis can be turned into measurable results
Real World Proposition Development
o Defining the role of relevant propositions in today's entropic society
o Sourcing original propositions in a competitive market
o Developing high-impact propositions in a me-too environment
Advanced Search Engine Marketing & Online Brand Reputation
o Overview of how website architecture and content structure have the ability to impact SEO rankings and PPC ROI
o Exploit the opportunities that Universal Search provides
o Understand the options for link building and the level of resource needed to succeed in competitive markets
o Build a strategy to engage with users and influence brand conversations online
The Missing Millions – How Opt-Outs Can Ruin your ROI and What To Do About It
o Calculating the cost of marketing opt-outs to your business
o Avoiding opt-out triggers and tactics for retaining permission
o “Re-permissioning” legacy data
Multi channel response handling
o Understand what makes the difference to the client and focus on that
o Scripting, briefing, management and reporting
o Integrate call handling with the rest of your campaign
New Opportunities for Today’s Advertisers Using Pay per Click (PPC)
o Beyond Bid Management for Pay per Click
o Win through Continuous Quality Improvement – see how the experts do it
o Opportunities with New Ad Formats – gain a competitive advantage
B2B Digital and Direct Marketing
o What’s new in B2B marketing
o What’s working and what’s not
o What you must do in the next 6 months to stay competitive
Using Narrative Structures to Build Powerful Brand Experiences Online
o How scenarios and narratives are a vital planning tool in user-centred web campaigns
o Optimising messaging by building scenarios for different user segments
o Developing narratives that work across online and offline campaign metrics that measure engagement as well as clicks and conversions
Maximising Campaign Performance: Using Data to Increase Campaign Profitability
o How data can help you to better understand your customers
o What do your "best" customers look like?
o Understanding the campaign cycle - learn from your successes ... and your mistakes
Best Practice Campaign Management
o How to build an integrated campaign
o Setting objectives and defining the business case
o Identifying the target audience and media channels
How Testing Will Improve your Email Marketing Performance
o Why should you bother testing?
o How to test?
o What should you test? – a few big wins to get you started
Statistics and Testing for Direct Marketers
o Why statistics matter
o To control or not control
o Top Tips for Designing a Test
Semiotics: What is it? Why should I use it?
...etc.

Obviously that was not a description of my typical day, it was just a small selection from the IDMF conference that I mentioned last week. But it still helps to answer the question.

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